Privacy Policy

This notice sets out how Spin Samurai Casino handles the personal information you share with us and the choices you keep over it. We aim to be plain about what happens to your data rather than bury it in fine print.

Information we collect

When you register and play, we gather details such as your name, date of birth, contact address, and the identity documents required to satisfy our licensing obligations.

We also record activity generated as you use the platform: deposits and withdrawals, game history, device and browser characteristics, and the approximate location derived from your connection.

Correspondence with our support team, including chat logs and emails, is stored so we can follow up accurately and resolve any dispute fairly.

How your data is used

The core purpose is running your account: processing transactions, confirming eligibility, and delivering the games and features you request.

We rely on your information to meet anti-money-laundering, age-verification, and reporting duties tied to our Tobique Gaming Commission and Anjouan Gaming licences.

Aggregated, de-identified statistics help us improve the service. Promotional messages are strictly optional and can be switched off from your account settings without affecting your ability to play.

Sharing and safeguards

We disclose data only where necessary — to regulated payment providers, identity-verification partners, and authorities entitled to it by law — never for sale to unrelated advertisers.

Access within Spin Samurai Casino is limited to staff who need it, and transfers are protected using encryption and monitored infrastructure.

Where partners operate outside your country, we take reasonable steps to ensure a comparable standard of protection travels with your information.

Retention and your rights

Records are kept for as long as our licensing and financial obligations demand, after which they are securely deleted or anonymised.

Subject to local law, you may request a copy of your data, ask us to correct errors, or seek deletion. We may need to confirm your identity before acting, to keep the account safe.

• Data protection enquiries via the privacy contact listed in our support section
• The live-chat and email channels available inside your Spin Samurai Casino account

This document is a working summary of our practices. Where it differs from the binding obligations under applicable law or our licence conditions, those legal requirements take precedence.